Frequently Asked Questions

Our goal is to place a caregiver within your home within 24-48 hours. We assess your current situation, get a complete understanding of your current needs, and match you with a caregiver such as a physical therapist or nurse to open your case.

All Hope Health of Ohio employees are insured and go through a thorough background check. Our agency wants to make sure you feel safe within your home. Therefore, we properly screen each employee to ensure you and your loved ones are fully protected.

Please reach out to our office at 234-274-4681 at any time and request to speak to an office manager or supervisor.

Though it varies from one patient to the next, you will most likely meet a registered nurse, physical therapist, or client case manager.

Medicare, Medicaid, CareSource, Molina, Medigold, Aetna, Anthem, Blue Cross Blue Shield, Humana, MedMutual, and UHC.

Absolutely! We want to make sure that you and your family are treated like one of our own. Our customer’s health, safety, and comfort are our number one priority. If that is not the case, we always encourage our customers to reach out to a supervisor.

Our services are customized to meet your needs. We depend on our evaluating clinician to discuss this with you at your initial in-home assessment.

We provide a wide range of services including occupational therapy, physical therapy, and nursing services.

All patients are provided an individualized plan of care that ultimately serves as a roadmap to guide every clinician involved. This plan works best if the nurse, patient, and family all meet and establish the plan together. The plan of care is driven by the patient’s physician.

YES! Our company believes it is important that every patient is satisfied throughout their plan of care. Therefore, if at any time one is dissatisfied, we immediately attempt to solve the issue and will send a replacement if needed.

This varies from situation to situation. However, there are several ways people pay for their in-home care costs. Many services are covered by the type of insurance you have such as Medicaid or Medicare. Other services may be covered by worker’s compensation or by the Veteran’s benefits. As your home care provider, we have specialists that assist in helping you understand which services are covered and contacting the appropriate services to determine your eligibility.

No, home care services are provided wherever home is—an assistive living facility, a senior living community, a private residence, or if you are staying at a friend or family’s house. 

There are many reasons why you or your loved ones would need home care services. Below is a list of reasons why you should contact us today.

  • Do you feel like moving around your home requires a taxing effort? 
  • Are you utilizing an assistive device when you were not using one before? 
  • Do you have balance deficits?
  • Have you had a recent fall, or does your doctor suggest you are a high fall risk?
  • Were you recently hospitalized?
  • Do you feel fatigue or generalized weakness?
  • Are you having difficulty completing everyday tasks?
  • Do you struggle with performing transfers off a toilet, bed, or chair?
  • Have you noticed weakness in your arms or legs? 
  • Do you need assistance with medication management? 
  • Do you need help managing your health condition? 
  • Do you need assistance with ordering a device within your home (i.e., hospital bed, walker, oxygen, etc.)? 
  • Would you like to establish a home exercise program?
  • Do you want a trained clinician to perform a home safety assessment?

If you answered YES to any of the above questions, please reach out to us!

When compared to alternatives of care, home care can be significantly more cost-effective. According to the Centers for Medicare and Medicaid Services (CMS), at-home care is usually less expensive, more convenient, and effective.

Our Location

Hope Health of Ohio

19 West Main Street, Suite 9
Ashland, OH 44805

Phone: (234) 274-4681
Fax: (234) 274-4614

Office Hours:
Mon-Fri: 9am~5pm

Click Here to Call Us Today!